Privacy policy

Last updated: November 2, 2026

At Velvet Agency LLC, we respect the privacy of people who visit our website or hire our services. This policy explains what information we collect, why we use it, how we safeguard it, and the choices available to you.

1. Who is responsible for your data

Velvet Agency LLC
Business identification: XX-XXXXXXX
8206 Louisiana Blvd NE, Ste A #9763, Albuquerque, New Mexico, 87113, United States
Email: support@velvetagencyllc.com

2. Information we collect

Depending on how you interact with us, we may collect:

  • Identification and contact details, including name, email, phone number, company name, website and billing address where applicable.
  • Service and transaction data, including the services contracted, invoices and payment records. We do not store full payment-card numbers.
  • Technical and usage data, including IP address, browser, device, pages viewed, and cookies.
  • Messages sent through forms, email, calls or other support channels.
  • Information about your business that you share with us so we can provide our services (for example access to ad accounts or analytics).

3. How we use information

  • Respond to enquiries and prepare proposals.
  • Provide, manage and report on the marketing services you hire.
  • Process invoices and payments.
  • Maintain security and improve the website.
  • Send marketing only where consent has been given.
  • Meet legal, accounting, and tax obligations.

4. Legal bases

Where applicable, we rely on performance of a contract, consent, legitimate interests, and compliance with legal obligations.

5. Retention

We keep personal data only for as long as needed for our relationship, legal obligations, and legitimate business purposes. Data is then deleted or anonymized.

6. Service providers

We do not sell personal data. We may share information with payment, email, hosting, advertising, analytics and security providers where necessary to deliver our services or comply with law.

7. International transfers

Some providers may process data outside your country. Where required, appropriate safeguards are used.

8. Your rights

Subject to applicable law, you may request access, correction, erasure, restriction, objection, or portability by contacting support@velvetagencyllc.com.

9. Security

We use reasonable technical and organizational measures intended to protect personal information, including the access credentials you share with us.

10. Cookies

The website may use essential cookies and, where enabled, optional analytics or marketing cookies. Available choices are presented through the website's cookie controls.

11. Marketing

You can unsubscribe from marketing emails using the link in the message or by contacting us.

12. Children

Our services are intended for businesses and adults and are not directed to children.

13. Changes

We may update this policy to reflect changes in law, providers, or our services. Updates apply when published.

14. Contact

Email: support@velvetagencyllc.com
Address: 8206 Louisiana Blvd NE, Ste A #9763, Albuquerque, New Mexico, 87113, United States